TRY BEFORE YOU BUY
We are excited to offer a new exclusive try-at home service for you!
It is very important to us that you can confidently find the perfect fit and style when shopping with us online.
Now, you can try our products before you buy, completely risk-free!
HOW DOES IT WORK?
Add to Cart: Use the Try Before You Buy button to add items to your cart.
Checkout & Authorization: Checkout without any upfront payment. We will temporarily freeze the full amount on your card to reserve your items, but you won't be charged until you decide to keep them.
Receive and Try: When your order arrives, you'll have 3 days to try on the items.
Complete Order: We'll send you a link via email and SMS to access your Customer Portal. There, you can select your order and follow the steps to finalise your purchase. You’ll only be charged for the items you decide to keep.
RETURNS
If you need to return anything, we'll send you a prepaid return label to download.
Return Guidelines:
Returns must be posted within 3 days of receiving your return label.
If you return all items from the order, a $15 try on service fee will be applied.
FAQs
When you use the Free Home Try-On service, you will be asked to provide payment details at checkout. We will then authorize your credit card for the order amount to ensure the payment method is valid. This is not a charge, and no funds will be taken from your account at this stage. The authorization simply holds the potential total cost of the order until you decide which items you want to keep. The charge will appear as pending in your account, but not paid.
The Try Before You Buy service is currently available in Australia only.
You will only be charged for the items you choose to keep after finalising your order through the Customer Portal.
Try Before You Buy orders must be completed in the Try with Mirra Customer Portal. You will be able to confirm which items you wish to purchase, and request a return if needed.
